New Installation

New Installation

Ethics:
At Preferred Cooling, honesty, integrity, and quality are the core values that provide the foundation for the many stable relationships of everyone we work with. Our team focuses on creating a friendly and family-like atmosphere, so our customers can feel peace of mind upon welcoming us into their home.

100% Buy Back Guarantee:
(Complete A/C systems – no partial systems) (16 SEER 2-Stage and Up)

We agree to accept personal responsibility for your 100% complete satisfaction with the operation of the equipment provided by us. During the first year, if you are dissatisfied with the operation of the equipment we have installed, we will promptly correct the problem. If the equipment is still not operating at manufacturer’s standards (as verified by manufacturer representative), we will remove the system and refund your money in full.

This guarantee applies only to complete outdoor and indoor system replacements installed on the same date and does not apply to any partial system installations. This offer also only applies to 16 SEER 2-stage systems and up, and not to single stage systems or lower efficiency models.

Lifetime Workmanship Guarantee:
We guarantee our work to be free of defects for the life of your system. That’s right, should something not be installed correctly, we will promptly schedule a technician to address the issue at no labor cost to you!

Lifetime Condensing Unit/Compressor Warranty:
Our outdoor 16 seer and higher efficiency systems have a lifetime unit replacement guarantee offered by the manufacturer of the equipment, limited to the original home owner from the date the system was installed. The compressor warranty may be extended to future home owners provided they notify our company or the manufacturer within two weeks of the date of sale.

The process:
Our Comfort Advisor will be courteous, polite, and thorough. He will introduce you to our company and tell you about us, perform an energy evaluation to properly size your system for your home, ask questions about your home comfort, explain the removal and installation process, discuss the pricing of the systems that meet your needs, and provide you with all the information necessary to make an informed decision.